Answer :
If you need more resources such as disk space, RAM, CPU, or additional features, you can upgrade or downgrade your hosting plan directly through the GHFS Hosting client area. This process is automated and does not require support unless there is a billing or technical issue.
This article explains how to change your hosting package step by step.
1. Where to Change Your Hosting Plan
You can make the change through your GHFS Hosting client panel (WHMCS).
Steps:
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Log in to your GHFS Hosting client area
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Navigate to Services
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Click My Services
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Select the hosting service you want to upgrade or downgrade
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Click Upgrade/Downgrade on the left menu
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Choose your new hosting plan
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Review any price difference
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Complete the payment (if upgrading)
Your plan will change automatically once the order is processed.
2. What Happens During an Upgrade?
Upgrading gives you more resources or features.
For example:
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More disk space
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More CPU and RAM
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Higher inode limits
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Additional websites
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Higher email limits
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More databases
Upgrades apply instantly after payment, and your website stays online during the process.
3. What Happens During a Downgrade?
If you choose a smaller plan:
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Make sure your current usage fits within the new limits
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If your usage exceeds the limits, the downgrade may not be allowed
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Some features may be removed
A downgrade usually takes effect automatically after approval.
4. Will My Website Go Offline During a Plan Change?
No.
Changing plans does not affect your live website.
Your files, emails, databases, and settings remain intact.
5. When an Upgrade/Downgrade Might Fail
You may experience issues if:
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You are using more disk space than the new plan allows
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You have more domains/databases than the new plan supports
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Billing for a previous invoice is overdue
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Your account is suspended
Fixing the above issues will allow you to continue the plan change.
6. Can I Request Manual Assistance?
Yes.
GHFS Hosting support can:
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Recommend the best plan for your needs
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Assist with the upgrade/downgrade process
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Fix issues with failed plan changes
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Adjust billing if needed
Open a support ticket if you need help.
7. When to Contact GHFS Hosting Support
Contact support if:
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You cannot see the Upgrade/Downgrade option
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The process fails even after payment
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Your service is suspended
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You are unsure which plan is suitable
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You want advice before upgrading
The support team can guide you through the process or handle it for you.