Answer:

How Can I Create an Autoresponder (Vacation Reply)?

This article explains how to set up an autoresponder (also known as a vacation reply or automatic reply) for your email account using Plesk on GHFS Hosting. An autoresponder automatically sends a predefined message when someone emails you.

1. What Is an Autoresponder?

An autoresponder is an automatic email that is sent back to anyone who sends you a message.

Common uses:

• Vacation or out-of-office notices

• Temporary unavailability messages

• Support acknowledgments

• Auto-replies for business emails

Example:
“I am currently out of the office and will respond as soon as possible.”

2. How to Enable an Autoresponder in Plesk

Steps:

1. Log in to your Plesk control panel

2. Go to Mail

3. Select the email account you want to configure

4. Click the Autoresponder tab

5. Check Switch on auto-reply

6. Enter your message in the text box

7. (Optional) Set start and end dates

8. (Optional) Set the subject line

9. (Optional) Choose whether to respond to the same sender once per day

10. Click OK or Apply to save

Your autoresponder will activate immediately or at the scheduled time.

3. Recommended Autoresponder Settings

For best results, consider:

• Including the date when you will return

• Providing an alternative contact if available

• Keeping the message short and professional

• Avoiding sensitive or private information

Example message:

“I am away until Monday and will reply when I return. For urgent matters, please contact support@yourdomain.com

.”

4. Turning Off the Autoresponder

To disable the auto-reply:

1. Go to Mail

2. Select the email account

3. Open Autoresponder

4. Uncheck Switch on auto-reply

5. Save your changes

The autoresponder will stop immediately.

5. Troubleshooting Autoresponder Issues

Autoresponder not working?

• Email forwarding may be enabled and taking priority

• Your mailbox may be full

• DNS or MX settings may be incorrect

• “Reply once per day” might be limiting responses

Sender not receiving replies?

• Check spam/junk folder

• Sender’s server may block automated replies

• Autoresponder may not be enabled correctly

6. When to Contact GHFS Hosting Support

Contact support if:

• Autoresponder does not activate

• You need help customizing the reply

• Replies are not being delivered

• You want autoresponders for multiple accounts

Support can review your configuration and assist with proper setup.