Question: How do I upload my website files to GHFS Hosting? Print

Answer:

This article explains how to upload your website files to your GHFS Hosting account using Plesk. You can upload files either through the File Manager or via FTP.

1. Uploading Files Using Plesk File Manager (Recommended)

Plesk includes a built-in File Manager that allows you to upload, edit, and manage your website files directly from your browser.

Steps:

1. Log in to your Plesk control panel

2. Go to “Websites & Domains”

3. Click “File Manager” for the desired domain

4. Open the folder named “httpdocs” (this is your main public web directory)

5. Click “Upload”

6. Select your website files from your computer

7. Wait for the upload to complete

Once uploaded, your website becomes accessible automatically.

Notes:

• Your homepage file should be named index.html, index.php, or similar, depending on your website structure.

• Ensure your website files are not inside another folder (for example: httpdocs/mywebsite/index.html) unless you intend to create a subdirectory site.

2. Uploading Files Using FTP (Alternative Method)

You can also upload your website using an FTP client such as FileZilla.

Step 1: Locate Your FTP Credentials

You can find your FTP details in:

• WHMCS client area

• Your Plesk panel under “FTP Access”

You will need:

• FTP host (usually your domain or server hostname)

• FTP username

• FTP password

• FTP port (typically 21)

Step 2: Connect via FTP Client

1. Open FileZilla (or another FTP program)

2. Enter your FTP host, username, password, and port

3. Click “Connect”

Step 3: Upload Your Files

1. Once connected, open the httpdocs folder on the server

2. Drag and drop your website files from your computer into this folder

3. Wait for the upload to finish

Your website will be live after the files have been uploaded.

3. Common Issues and Solutions

• Website not displaying:
  Ensure files were uploaded directly into httpdocs, not into a subfolder.

• Index page not showing:
  Make sure your main file is named index.html or index.php.

• FTP login issues:
  Reset your FTP password in Plesk → “FTP Access”.

• Permission problems:
  Check permissions via File Manager if files do not load correctly.

4. When to Contact GHFS Hosting Support

Contact support if:

• You cannot upload files

• FTP credentials are not working

• Your website does not display after uploading

• You need assistance migrating your site