Question: How do I set up email forwarding? Print

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Answer:

This article explains how to set up email forwarding for your GHFS Hosting email account using the Plesk control panel. Email forwarding allows incoming messages to be automatically sent to another email address.


1. What Is Email Forwarding?

Email forwarding redirects messages from one mailbox to another.
Example:

info@yourdomain.com

yourname@gmail.com

This allows you to receive emails in a different inbox without logging in to multiple accounts.


2. How to Enable Email Forwarding in Plesk

Steps:

  1. Log in to your Plesk control panel

  2. Go to Mail

  3. Click the email account you want to forward

  4. Select the Forwarding tab

  5. Enable Switch on mail forwarding

  6. Enter the destination email address (or multiple addresses)

  7. Click OK or Apply

Forwarding will activate instantly.


3. Optional: Keep a Copy of the Email on the Server

Plesk allows you to choose whether:

  • Emails are forwarded and stored in your mailbox

  • Emails are forwarded but not stored

Keeping a copy on the server uses mailbox space.
If you have limited mailbox quota, disabling local storage may be helpful.


4. Forward to Multiple Addresses

You can forward emails to more than one address.

Example:

info@yourdomain.com

yourname@gmail.com, support@anotherdomain.com

Simply enter multiple email addresses separated by commas.


5. Disable Email Forwarding

To stop forwarding:

  1. Go to Mail → select the email account

  2. Open the Forwarding tab

  3. Uncheck Switch on mail forwarding

  4. Save changes

Forwarding will stop immediately.


6. When to Contact GHFS Hosting Support

Contact support if:

  • Forwarding does not work

  • You cannot see the Forwarding tab

  • Emails forward but do not stay in your inbox

  • You want forwarding set at the domain level (catch-all forwarding)

Support can verify logs and ensure your email routing is correct.


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