Answer:
This article explains what to do when your email mailbox reaches its storage limit on GHFS Hosting. When a mailbox is full, you may be unable to send or receive emails until space is freed.
1. Clear Emails Through Webmail
The fastest way to reduce mailbox usage is to delete unnecessary messages.
Steps:
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Log in to webmail.yourdomain.com
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Delete large or old emails
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Empty the Trash folder
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Empty the Spam/Junk folder
Important: Emails still stored in Trash count toward your quota until permanently deleted.
2. Delete Large Attachments
Attachments take up the most space.
Look for emails with:
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PDFs
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Images
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Videos
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ZIP or RAR files
Delete them or download and store them locally.
3. Increase Your Mailbox Storage (If Allowed)
If your hosting plan supports adjustable mailbox quotas:
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Log in to Plesk
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Go to Mail
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Select the mailbox
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Increase the Mailbox Size limit
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Save changes
If your plan does not allow increasing mailbox size, consider upgrading your hosting package.
4. Use an Email Client to Archive Old Messages
Outlook, Thunderbird, or Apple Mail can download and store old emails locally so they no longer take up server storage.
Recommended for large mailboxes:
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Create an Archive folder on your computer
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Move old emails from the server to the local folder
This frees space while keeping your emails accessible.
5. Enable POP3 (If You Only Use One Device)
If you set up your email account using POP3, emails will be downloaded and removed from the server (depending on your settings).
This reduces server usage but is not recommended unless:
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You only use one device
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You understand POP3 behavior
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You keep a backup of your emails
6. Upgrade to a Bigger Hosting Plan
If you consistently run out of mailbox space, your mailbox needs more storage than your current plan provides.
You may need to:
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Upgrade your hosting plan
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Purchase additional storage (if available)
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Move to a plan designed for heavier email usage
GHFS Hosting support can recommend the best option.
7. When to Contact GHFS Hosting Support
Contact support if:
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You cannot reduce mailbox usage
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The quota does not update after deleting emails
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You need to increase mailbox size beyond plan limits
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You want help archiving or migrating mail
Support can analyze your mailbox usage and provide the best solution.
