Answer:
This article explains why emails sent from your GHFS Hosting email account may end up in the recipient’s spam folder and how to fix the issue.
1. Incorrect or Missing DNS Records (Most Common Cause)
Email providers check DNS records to verify that your email server is legitimate.
If these records are missing or incorrect, your emails may be marked as spam.
You should have:
-
SPF record
-
DKIM record
-
DMARC record
These protect your domain from spoofing and help your emails pass spam filters.
2. Poor Sending Reputation
Your domain or IP may have a low email reputation due to:
-
Sending large volumes of mail
-
Sending to invalid email addresses
-
Past spam activity
-
Compromised accounts sending unwanted emails
Reputation issues lead to email rejection or spam placement.
3. The Content of Your Emails
Spam filters analyze what your email contains.
Common triggers include:
-
Too many links
-
Attachments (especially .zip, .exe, .js)
-
Promotional language such as “free,” “offer,” “win”
-
Images without enough text
-
Messages sent without subject lines
Keep your email content clean and balanced.
4. Your Email Account Might Be Compromised
If your mailbox was hacked or password guessed, it may start sending spam without you knowing.
Symptoms:
-
You receive bounce-back messages
-
You see sent emails you did not write
-
Your password stops working
If this happens:
-
Immediately change your email password
-
Enable strong password policies
-
Contact GHFS Hosting support
5. Your IP Might Be Blacklisted
If the server IP is listed on a spam blacklist:
-
Some providers will mark emails as spam
-
Others may block them entirely
GHFS Hosting can review blacklist status and submit delisting requests if necessary.
6. Misconfigured Email Client (Outlook, iPhone, Gmail App)
If your outgoing mail is not authenticated properly, your message may appear suspicious.
Ensure:
-
SMTP authentication is ON
-
Correct port is selected (587 or 465)
-
SSL is enabled
7. Sender Reputation on New Domains
New domains often have zero reputation.
Providers treat new domains cautiously until they see:
-
Consistent sending behavior
-
Valid DKIM/SPF
-
Low bounce rates
It may take days or weeks for a new domain to establish reputation.
8. How to Fix Spam Issues Quickly
-
Ensure SPF, DKIM, and DMARC are correctly set
-
Use proper SMTP authentication
-
Avoid spam-triggering words and formats
-
Reduce links and large attachments
-
Clean your mailing lists
-
Change your email password regularly
-
Ask support to check your IP reputation
Following these steps greatly improves deliverability.
9. When to Contact GHFS Hosting Support
Contact support if:
-
Emails continue to go to spam despite correct settings
-
You suspect your mailbox was hacked
-
You believe the server IP is blacklisted
-
You need help configuring SPF, DKIM, or DMARC
-
Your business emails are not being delivered reliably
Support can perform diagnostics and help restore proper email delivery.
