Answer:

This article explains the correct email settings required to configure your GHFS Hosting email account in Outlook, Apple Mail, Thunderbird, iPhone, Android, or any other email client.

These settings apply to all email accounts hosted on GHFS Hosting through Plesk.

1. General Email Settings (Recommended: IMAP)

Most users should use IMAP, which keeps your emails synced across all devices.

Incoming Mail (IMAP)

• Server: mail.yourdomain.com

• Port: 993 (SSL) or 143 (non-SSL)

• Encryption: SSL/TLS recommended

• Authentication: Required

• Username: Full email address

• Password: Your email password

Outgoing Mail (SMTP)

• Server: mail.yourdomain.com

• Port: 587 (STARTTLS) or 465 (SSL)

• Encryption: SSL/TLS recommended

• Authentication: Required

• Username: Full email address

• Password: Your email password

Replace yourdomain.com with your actual domain name.

2. POP3 Settings (Optional)

POP3 downloads emails and removes them from the server unless configured otherwise.
Use POP3 only if you understand this behavior.

Incoming Mail (POP3)

• Server: mail.yourdomain.com

• Port: 995 (SSL) or 110 (non-SSL)

• Encryption: SSL/TLS

• Authentication: Required

SMTP settings are the same as above.

3. Additional Recommended DNS Records

To avoid spam issues and improve email delivery, make sure you have:

• MX record pointing to mail.yourdomain.com

• SPF record such as:

   

• v=spf1 a mx include:_spf.yourhost.com ~all

• DKIM enabled in Plesk

• DMARC (optional but recommended)

If your DNS is not hosted on GHFS Hosting, you must update these records manually.

4. Troubleshooting Common Issues

Issue: Cannot send email

• SMTP authentication is not enabled

• Incorrect outgoing port

• ISP blocks port 25 (use 587 instead)

Issue: Cannot receive email

• Wrong IMAP/POP server name

• Wrong port or encryption type

• DNS/MX records incorrect

Issue: Password errors

• Ensure you are using the email password, not the Plesk login password

• Reset the password in Plesk if forgotten

Issue: Certificate warnings

• Ensure SSL is installed for mail.yourdomain.com

• Use the correct server name (not an IP)

5. When to Contact GHFS Hosting Support

Contact support if:

• Outlook or your email app cannot connect

• You receive repeated password prompts

• DNS records do not appear correct

• You need help enabling DKIM or DMARC

• Your emails are going to spam

GHFS Hosting can help verify settings and ensure your mailbox works correctly.