Answer:
This article explains how to temporarily disable a website in Plesk on GHFS Hosting without removing files, settings, or the domain itself. This is useful for maintenance, development work, or security reasons.
1. Method 1: Disable Hosting for the Domain (Recommended)
This method keeps your files and settings intact but prevents the website from loading.
Steps:
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Log in to your Plesk control panel
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Go to Websites & Domains
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Select the domain you want to disable
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Click Hosting Settings
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Disable or uncheck Website hosting enabled
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Save the changes
Visitors will see an error or a default page, but your files remain untouched.
To re-enable the site, simply turn hosting back on.
2. Method 2: Enable “Maintenance Mode”
Some Plesk setups include a Maintenance Mode option.
Steps:
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Go to Websites & Domains
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Click Hosting Settings
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Look for Maintenance Mode
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Enable it
In maintenance mode, visitors see a simple "Site Under Maintenance" page.
3. Method 3: Replace Index File Temporarily
If you want a custom message instead of disabling the site entirely:
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Open File Manager
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Rename your existing index.php or index.html (example: index-old.php)
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Upload a temporary maintenance file (example: index.html with your message)
Your website will show the temporary page until you restore the original file.
4. Method 4: Disable the Domain’s DNS Records (External DNS Only)
If your DNS is hosted externally (not on GHFS Hosting):
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Remove the A record
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Or change the domain's IP
This makes the site inaccessible but does not affect hosting files.
Use this with caution, as email routing can also be affected.
5. Method 5: Suspend the Domain (Admin-Level Only)
If you have reseller or admin access:
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Go to Subscriptions or Domains
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Select the domain
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Choose Suspend
The domain becomes inactive until manually unsuspended.
6. When to Contact GHFS Hosting Support
Contact support if:
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You are unsure which method is best
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You want a custom maintenance page created
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The website does not reactivate after changes
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You want to secure a hacked or compromised site
Support can temporarily disable your site safely without affecting your files.