Question: How do I temporarily disable a website without deleting it? Print

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Answer:

This article explains how to temporarily disable a website in Plesk on GHFS Hosting without removing files, settings, or the domain itself. This is useful for maintenance, development work, or security reasons.


1. Method 1: Disable Hosting for the Domain (Recommended)

This method keeps your files and settings intact but prevents the website from loading.

Steps:

  1. Log in to your Plesk control panel

  2. Go to Websites & Domains

  3. Select the domain you want to disable

  4. Click Hosting Settings

  5. Disable or uncheck Website hosting enabled

  6. Save the changes

Visitors will see an error or a default page, but your files remain untouched.

To re-enable the site, simply turn hosting back on.


2. Method 2: Enable “Maintenance Mode”

Some Plesk setups include a Maintenance Mode option.

Steps:

  1. Go to Websites & Domains

  2. Click Hosting Settings

  3. Look for Maintenance Mode

  4. Enable it

In maintenance mode, visitors see a simple "Site Under Maintenance" page.


3. Method 3: Replace Index File Temporarily

If you want a custom message instead of disabling the site entirely:

  1. Open File Manager

  2. Rename your existing index.php or index.html (example: index-old.php)

  3. Upload a temporary maintenance file (example: index.html with your message)

Your website will show the temporary page until you restore the original file.


4. Method 4: Disable the Domain’s DNS Records (External DNS Only)

If your DNS is hosted externally (not on GHFS Hosting):

  • Remove the A record

  • Or change the domain's IP

This makes the site inaccessible but does not affect hosting files.

Use this with caution, as email routing can also be affected.


5. Method 5: Suspend the Domain (Admin-Level Only)

If you have reseller or admin access:

  1. Go to Subscriptions or Domains

  2. Select the domain

  3. Choose Suspend

The domain becomes inactive until manually unsuspended.


6. When to Contact GHFS Hosting Support

Contact support if:

  • You are unsure which method is best

  • You want a custom maintenance page created

  • The website does not reactivate after changes

  • You want to secure a hacked or compromised site

Support can temporarily disable your site safely without affecting your files.


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