Question: How do I enable 2FA on my GHFS Hosting account? Print

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Answer :

Two-Factor Authentication (2FA) adds an extra layer of security to your GHFS Hosting client area. Even if someone knows your password, they cannot access your account without the second verification code.

This article explains how to enable 2FA in your GHFS Hosting (WHMCS) client panel.


1. What You Need Before Enabling 2FA

You will need:

  • A smartphone

  • An authenticator app, such as:

    • Google Authenticator

    • Authy

    • Microsoft Authenticator

    • Any TOTP-compatible app

Once ready, follow the steps below.


2. How to Enable 2FA in the Client Area

Steps:

  1. Log in to your GHFS Hosting client area

  2. Go to Hello, [Your Name] (top-right corner)

  3. Click Security Settings

  4. Find Two-Factor Authentication

  5. Click Enable

  6. A QR code will appear

  7. Open your authenticator app

  8. Scan the QR code

  9. Your app will generate a 6-digit verification code

  10. Enter this code into the client area

  11. Click Confirm

2FA is now active on your account.


3. Backup Codes (Very Important)

After enabling 2FA, you will receive backup codes.

These codes allow you to log in if:

  • You lose your phone

  • Your authenticator app stops working

  • You reset your device

Important:

  • Save the backup codes somewhere safe

  • Do NOT store them on the same device as your authenticator app


4. How 2FA Works After Activation

Every time you log in:

  1. Enter your email and password

  2. Enter your 6-digit code from your authenticator app

The code changes every 30 seconds.


5. How to Disable or Reset 2FA

You can disable 2FA if needed.

Steps:

  1. Log in to your client area

  2. Go to Security Settings

  3. Click Disable Two-Factor Authentication

If you cannot log in because you lost access to your phone:

  • Open a support ticket

  • Verify your identity

  • GHFS Hosting support can reset 2FA for you


6. When to Contact GHFS Hosting Support

Contact support if:

  • You cannot scan the QR code

  • Your authenticator app does not generate valid codes

  • You lost your phone and have no backup codes

  • You want security recommendations

Support can reset 2FA or guide you through the setup.


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