Question: How do I set up MX records for email? Print

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Answer:

This article explains how to configure MX records for a domain's email service. MX records determine which mail server handles your domain's email.

1. Log in to the Client Panel

  • Log in to your GHFS Hosting client area.

2. Go to Domain Management or DNS Management

  • From the top menu, click "Domains".

  • Select the domain you want to edit.

  • Open "DNS Management", "DNS Editor", or "Zone Editor".

  • If DNS management is disabled, you may need to open a support ticket.

3. Check Existing MX Records

  • Some domains may already have default MX records.

  • If you are switching to a new email provider (cPanel, Google Workspace, Microsoft 365), you may need to remove old MX records.

4. Add the New MX Records

To add MX records, enter the following:

  • Host / Name: Usually "@"

  • Record Type: MX

  • Priority: Lower numbers mean higher priority

  • Destination / Mail Server: The mail server address provided by your email provider

Example (cPanel):
Name: @
Type: MX
Priority: 0
Destination: mail.yourdomain.com

Example (Google Workspace):
Priority 1 → ASPMX.L.GOOGLE.COM
Priority 5 → ALT1.ASPMX.L.GOOGLE.COM
Priority 5 → ALT2.ASPMX.L.GOOGLE.COM

5. Save the Changes

  • Save the MX records after entering them.

  • DNS propagation may take 1 to 24 hours to complete.

6. Important Notes

  • Incorrect MX entries will prevent email delivery.

  • Always use the exact MX records provided by your email service.

  • For proper email functionality, additional records are often required:

    • A record (for mail.yourdomain.com)

    • SPF record

    • DKIM record

    • DMARC record


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